The LifeLight Program identifies residential customers who rely on electricity to operate medical equipment. LifeLight is designed to prevent the unnecessary or accidental disconnection of critical electric service.

While not a guarantee of uninterrupted service, LifeLight customers are alerted in advance to planned outages and receive every possible consideration in our restoration efforts in the event of extreme storms or unplanned outages.

If a LifeLight customer reports an outage, and power cannot be restored within an acceptable time frame (i.e., length of time the backup power can be maintained), the customer will be encouraged to seek assistance from available emergency services such as fire, police, hospital, etc.

To qualify, you must have a medical necessity that is supported by a statement from your doctor or other qualified health care professional. Typically, medical necessity is defined as a situation in which medical equipment is involved.

Versant Power recommends backup power supplies be considered for the unexpected outages that occasionally occur. Consult a physician, a medical supply company or hospital social service about possible backup power supply; and be sure it is installed by a qualified electrician.

Download LifeLight Request Form

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Versant Power provides electric delivery service to two areas – the Bangor Hydro District and the Maine Public District.

            The Bangor Hydro District includes Hancock, Piscataquis and Washington Counties and most of Penobscot County.
            The Maine Public District serves Aroostook County and a small piece of Penobscot County.

Because some information varies by District, please identify your District on the map above, or enter your town or zipcode. If you need information on both Districts,  switch back and forth at any time by selecting the district selector button.

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