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Arrearage Management Program (AMP)


The Arrearage Management Program (AMP) is an assistance program designed to help eligible low-income residential customers who are behind on their electricity bills. Approved applicants will be eligible for forgiveness of up to 100 percent of their past-due amount, up to $3600, at the time of enrollment. A forgiveness credit will be applied to the past-due amount monthly each time a customer make their monthly payment in full by the scheduled due date. The forgiveness credit will be equal to one-twelfth of the total past-due amount at the time of enrollment, subject to a monthly cap of $300.

To qualify, customers must:

  • Have applied to be or be a current Versant Power residential electricity customer,
  • Be eligible for LIHEAP in the State of Maine,
  • Have a past-due balance of $500 or more that is at least 90 days past due, and
  • Have not previously participated in, withdrawn from, or failed to comply with the program terms of an AMP.

The forgiveness credit will stop if the customer fails to pay their monthly bill in full by the scheduled due date. The customer may receive the forgiveness credit if they make up the missed payment plus late fees. If more than two payments are not received in full by the scheduled due date in the 12 month AMP period, then the customer is removed from the AMP Program and is no longer eligible to participate, even if the missed payments are repaired.

Participants with arrearage amounts that are greater than $3,600, or that otherwise are not fully forgiven after a 12-month period, and who successfully complete a full year of the AMP, may reapply to continue participating in the AMP.

To apply, customers must complete an Application for Participation in the State of Maine’s Arrearage Management Program (AMP Application) at their local Community Action Program agency. The application also can be requested by calling Versant Power's Customer Contact Center at (207) 973-2000 or 1-855-363-7211.

Penquis
(207) 947-3630 | 1-800-215-4942
https://www.penquis.org/services/heating-utilities/heating-assistance-liheap/

Bangor Office Dover Office Lincoln Office
262 Harlow Street 50 North Street 40A Main Street
Bangor, Maine Dover, Maine Lincoln, Maine
(207) 973-3500 (207) 564-7116 (207) 794-3093


Aroostook County Action Program
(207) 768-3053
www.acap-me.org

Presque Isle Office Houlton Office Fort Kent Office Madawaska Office
771 Main St. 91 Military St. 40 Alfalfa Ave., Suite 102    88 Fox St.
Presque Isle, ME 04769    Houlton, ME 04730    Fort Kent, ME 04743    Madawaska, ME 04756


Downeast Community Partners (serves Hancock County)
800-834-4378
https://www.downeastcommunitypartners.org/

Machias Office Bucksport Road Office Avery Lane Office
7 VIP Drive 248 Bucksport Road 18 Avery Lane, PO Box 648
Machias, Maine 04654 Ellsworth, Maine 04605 Ellsworth, Maine 04605
(207) 259-5015 (207) 664-2424 (207) 664-2424


Waldo Community Action Partners (serves Waldo County)

9 Field Street, Belfast, Maine 
(207) 338-6809 | 1-800-498-3025
LIHEAP@waldocap.org


Pleasant Point Passamaquoddy Tribe 

(207) 853-2600


Penobscot Nation 

(207) 817-7349


Houlton Band of Maliseet

88 Bell Rd. 
Littleton, ME 04730
(207) 532-4273


Aroostook Band of Micmac Indians

7 Northern Rd.
Presque Isle, ME 04769
(207) 764-1972

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Versant Power provides electric delivery service to two areas – the Bangor Hydro District and the Maine Public District.

            The Bangor Hydro District includes Hancock, Piscataquis and Washington Counties and most of Penobscot County.
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