Text Size: A A

Arrearage Management Program (AMP)

The Arrearage Management Program (AMP) is an assistance program designed to help eligible low-income residential customers who are behind on their electricity bills. Approved applicants will be eligible for forgiveness of up to 100 percent of their past-due amount, up to $3600, at the time of enrollment. A forgiveness credit will be applied to the past-due amount monthly each time a customer make their monthly payment in full by the scheduled due date. The forgiveness credit will be equal to one-twelfth of the total past-due amount at the time of enrollment, subject to a monthly cap of $300.

To qualify, customers must:

  • Have applied to be or be a current Versant Power residential electricity customer,
  • Be eligible for LIHEAP in the State of Maine,
  • Have a past-due balance of $500 or more that is at least 90 days past due, and
  • Have not previously participated in, withdrawn from, or failed to comply with the program terms of an AMP.

The forgiveness credit will stop if the customer fails to pay their monthly bill in full by the scheduled due date. The customer may receive the forgiveness credit if they make up the missed payment plus late fees. If more than two payments are not received in full by the scheduled due date in the 12 month AMP period, then the customer is removed from the AMP Program and is no longer eligible to participate, even if the missed payments are repaired.

Participants with arrearage amounts that are greater than $3,600, or that otherwise are not fully forgiven after a 12-month period, and who successfully complete a full year of the AMP, may reapply to continue participating in the AMP.

To apply, customers must complete an Application for Participation in the State of Maine’s Arrearage Management Program (AMP Application) at their local Community Action Program agency. The application also can be requested by calling Versant Power's Customer Contact Center at (207) 973-2000 or 1-855-363-7211.

(207) 947-3630 | 1-800-215-4942

Bangor Office Dover Office Lincoln Office
262 Harlow Street 50 North Street 40A Main Street
Bangor, Maine Dover, Maine Lincoln, Maine
(207) 973-3500 (207) 564-7116 (207) 794-3093

Aroostook County Action Program
(207) 768-3053

Presque Isle Office Houlton Office Fort Kent Office Madawaska Office
771 Main St. 91 Military St. 40 Alfalfa Ave., Suite 102    88 Fox St.
Presque Isle, ME 04769    Houlton, ME 04730    Fort Kent, ME 04743    Madawaska, ME 04756

Downeast Community Partners (serves Hancock County)

Machias Office Bucksport Road Office Avery Lane Office
7 VIP Drive 248 Bucksport Road 18 Avery Lane, PO Box 648
Machias, Maine 04654 Ellsworth, Maine 04605 Ellsworth, Maine 04605
(207) 259-5015 (207) 664-2424 (207) 664-2424

Waldo Community Action Partners (serves Waldo County)

9 Field Street, Belfast, Maine 
(207) 338-6809 | 1-800-498-3025

Pleasant Point Passamaquoddy Tribe 

(207) 853-2600

Penobscot Nation 

(207) 817-7349

Houlton Band of Maliseet

88 Bell Rd. 
Littleton, ME 04730
(207) 532-4273

Aroostook Band of Micmac Indians

7 Northern Rd.
Presque Isle, ME 04769
(207) 764-1972

Please Identify Your Service Area

Click on your district on the map, or select a zip code or town from the lists.

Select Your District on the Map Below

Maine Public Service District Bangor Hydro District


Versant Power provides electric delivery service to two areas – the Bangor Hydro District and the Maine Public District.

            The Bangor Hydro District includes Hancock, Piscataquis and Washington Counties and most of Penobscot County.
            The Maine Public District serves Aroostook County and a small piece of Penobscot County.

Because some information varies by District, please identify your District on the map above, or enter your town or zipcode. If you need information on both Districts,  switch back and forth at any time by selecting the district selector button.

If the browser you are using has cookies enabled, you will only have to make this selection once.( If your browser has cookies disabled your selection will be remembered until you close the browser, but not when you return to the site.)