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Arrearage Management Program (AMP)

The Arrearage Management Program (AMP) is an assistance program designed to help eligible low-income residential customers who are behind on their electricity bills. Approved applicants will be eligible for forgiveness of up to 100 percent of their past-due amount, up to $6,000, at the time of enrollment. A forgiveness credit will be applied to the past-due amount monthly each time a customer makes their monthly payment in full by the scheduled due date. The forgiveness credit will be equal to one-twelfth of the total past-due amount at the time of enrollment, subject to a monthly cap of $500.

To qualify, customers must:

  • Have applied to be or be a current Versant Power residential electricity customer,
  • Be eligible for HEAP or LIAP in the State of Maine,
  • Have a past-due balance of $500 or more that is at least 90 days past due, and
  • Have not previously participated in, withdrawn from, or failed to comply with the program terms of an AMP in the previous six years.

The forgiveness credit will stop if the customer fails to pay their monthly bill in full by the scheduled due date. The customer may receive the forgiveness credit if they make up the missed payment plus late fees. If more than

two payments are not received in full by the scheduled due date in the 12-month AMP period, then the customer is removed from the AMP Program and is not eligible to participate for six years, even if the missed payments are repaired.

Participants with arrearage amounts that are greater than $6,000, or that otherwise are not fully forgiven after a 12-month period, and who successfully complete a full year of the AMP, may reapply to continue participating in the AMP.

To Apply:

Customers may complete an AMP Application using the online form below.  This method will result in the quickest response on eligibility from Versant Power.  https://secure.versantpower.com/Services/AMP/ampjq.cfm.

Customers may also complete a fillable pdf version of the form and print and mail it to our customer assistance department at the following address: Application for Participation in the State of Maine’s Arrearage Management Program  

Customers may also choose to work with their local Community Action Agency (CAA) to complete the online or paper form. See below for a list of local CAAs in our service territory.

A paper version of the application also can be requested to be mailed to customers by calling Versant Power's Customer Contact Center at (207) 973-2000 or 1-855-363-7211.

Maine law requires investor-owned transmission and distribution utilities to offer an arrearage management program to their customers. The utility does not pay costs described in 35-A M.R.S. § 3214(2-A)(E).

Aroostook Band of Micmac Indians

7 Northern Rd.
Presque Isle, ME 04769
(207) 764-1972 | 1-800-355-1435

Aroostook County Action Program


Presque Isle Office Houlton Office Fort Kent Office Madawaska Office
771 Main St. 91 Military St. 40 Alfalfa Ave., Suite 102    88 Fox St.
Presque Isle, ME 04769    Houlton, ME 04730    Fort Kent, ME 04743    Madawaska, ME 04756

Downeast Community Partners (serves Hancock County)

Machias Office Ellsworth Office (Bucksport Road) Ellsworth Office (Avery Lane)
7 VIP Drive 248 Bucksport Road 18 Avery Lane, PO Box 648
Machias, ME 04654 Ellsworth, ME 04605 Ellsworth, ME 04605
(207) 259-5015 (207) 664-2424 (207) 664-2424

Houlton Band of Maliseet
88 Bell Rd. 
Littleton, ME 04730
(207) 532-4273

Penobscot Nation 
9 Sarah's Spring
Indian Island, ME 04468
(207) 817-7492

Penquis C.A.P., Inc.
(207) 947-3630 | 1-800-215-4942

Bangor Office Dover-Foxcroft Office Lincoln Office
262 Harlow Street 50 North Street 9 Main Street, Suite 2
Bangor, Maine Dover-Foxcroft, Maine Lincoln, Maine
(207) 973-3500 (207) 564-7116 (207) 794-3093

Pleasant Point Passamaquoddy Tribe 

22 Bayview Dr.
Perry, ME 04667
(207) 853-2600

Waldo Community Action Partners (serves Waldo County)

9 Field Street, Suite #201
Belfast, ME 04915
(207) 338-6809 | 1-800-498-3025


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Maine Public Service District Bangor Hydro District


Versant Power provides electric delivery service to two areas – the Bangor Hydro District and the Maine Public District.

            The Bangor Hydro District includes Hancock, Piscataquis and Washington Counties and most of Penobscot County.
            The Maine Public District serves Aroostook County and a small piece of Penobscot County.

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